What Types of Traits Should Medical Records Technicians Have?
A basic understanding of the healthcare business model and the language used in medicine are must-haves in medical records technician jobs. Techs have to comprehend and analyze diagnoses and doctors’ orders to file information correctly. This also affects the way the provider bills a patient and their insurance company.
Medical records technicians should also have interpersonal skills. Though they don’t often work directly with patients, techs collaborate with doctors, nurses and insurance agents regularly. They should be capable of communicating with these people effectively. That way, they can maintain files accurately and resolve any discrepancies that arise.
Finally, competency with technology is becoming a necessity in medical records technician jobs. Today, healthcare providers usually record and store patient information electronically. Techs must be technologically savvy to understand the software and databases they use every day.